Customer Reviews

 

Steve was so fantastic during my 7-month buying process. From the initial consultation to the final closing day of escrow, Steve ensured all my questions were answered and made sure I felt comfortable each step of the way. Steve is honest, dependable, and clearly enjoys what he does. I would  immediately recommend Steve to anyone looking to buy a house, especially if you are a first-time home buyer like me.

06/26/2018 - Natalie

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I have no idea how we would've got through the home buying process without Steve as our realtor. Steve was very patient with us as first time home buyers. He educated us on the process and market to ensure we were making the best decision for ourselves. Steve made sure we were comfortable  throughout every step and focused on delivering a great buying experience. Even after the close of escrow, Steve supported us through some unexpected issues. He was always extremely available, no matter the day or time. Steve started this process as our realtor, and finished the process as our friend. I'd recommend Steve Gould to anyone looking to buy or sell their home, apartment, or property. 

Tyler & Rebecca May 2018 

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We had probably the toughest property Steve ever had to deal with - a one bedroom on the second floor of a senior community - but he stuck with us for a over a year, always in constant communication, until it finally sold! Throughout the process, Steve was proactive [looking for different ways to  get the message out, even walking the neighborhood] and always encouraging.

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Steve sold my house three years ago...got what i wanted. He was so helpful in ways including lending me his personal steam cleaner to clean the sidewalk to offering numerous home repair specialists to ready the house for showing. Three years later (this month) i bought a condo via Steve. Again, he went WAY WAY above and beyond to help in ways he did not have to. He is honest, returns calls/texts instantly, he understands the value of word of mouth and he gets the process done FAST and painless. Use this man! He is great!

11/02/2017

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Steve was committed from day one with both selling my house and purchasing a new home for the two of us. He has a real insight into what makes a house desirable and knows the areas we were interested in. We looked at many houses and Steve had no problem making time to tour each house with  us. Steve gave us great recommendations for the house inspections, which helped in making an informed decision. During the escrow period he keeps you up to date with all upcoming issues.

July 27, 2017

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I was referred by a friend, and it was the best referral I've ever gotten. Steve is very knowledgeable, straightforward, and will do everything possible to showcase your home. Our sale was challenging in that we were selling our mom's condo to finance assisted living, with a very short time frame.  Steve even came to help clean out the condo when we were having problems getting everything ready for listing. Steve is the best and I would recommend him without reservation!!

April 2017

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Our experience with Steve was incredible throughout the entire process. He spent a ton of time showing us homes, explaining real estate issues, and advocating on our behalf. He always kept in touch and patiently dealt with our first time buyer jitters. We were and are truly grateful for his  expertise at every step of the way.

April 2017

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My wife and I were really impressed with Steve's help.  We were intimidated first time buyers but Steve was second to none in walking us through the process from searching all the way to close of escrow.  He is sharp, extremely knowledgeable, dedicated, and honest.  He really helped us to make are dreams come true.  I've met other realtors out there, and they talk a good game, but Steve delivers.

April 2017

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Steve helped my wife and I obtain our first home. We were intimidated as first time buyers but Steve was second to none in terms of skill, honesty, dedication, and response time. He kept things really positive and was not afraid to face any challenge on our behalf. I've met a fair few realtors  who talk a good game but Steve walked the walk. He was there for us and made our dreams come true. i highly recommend Steve Gould!

April 2017

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Steve Gould is the expert agent that you need working to buy or sell your next home! Steve grew up in the Valley and we could not find a neighborhood or town where his valuable personal insight wasn't beneficial. What makes him such an incredible stand-out among real estate professionals is that he has not only mastered the fine art of the negotiation process (he was previously a certified appraiser), but Steve has assembled a close-knit network of inspectors, loan officers, and title companies that live up to his definition of high standards and great customer service, ensuring that your closing will go smoothly and quickly. Steve has earned his positive reputation, through referrals, just as we were referred to him. You will not regret using Steve with the power of Keller Williams behind him. 

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I highly recommend Steve Gould of Keller Williams when looking for your next home. As first time home buyers, he walked us through the process from start to finish and was there whenever we needed him. He would respond within minutes to an email and answered his phone every time we called. Steve took the time to really get to know us and understood exactly what we wanted in our first home. We were new to the area and Steve helped us understand each areas pros and cons and had extensive knowledge on the school systems, which was very important to us. In the end, Steve found our DREAM home for our new family and we couldn't be happier. He didn't leave us after everything was finalized either; he is always there when we need recommendations for contractors, lawn maintenance, interior designers and even baby sitters. We couldn't have asked for more in an agent and recommend him to everyone.

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Steve first helped my three years ago selling my house. He was so helpful and open throughout the process. He provided clear understanding to all the details. He even helped me in prepping the house for show. Then three years later I bought a condo with Steve as my agent. This guy is HONEST, knows his game, helpful and fast. He has the team of lenders,underwriters etc. to get things done at lightning speed. He was and IS genuinely concerned with the satisfaction of the transaction. You will NOT find a more honest, concerned realtor in the area! Use this guy!

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Steve has been an exceptional agent for us right from the time we bought the house with his help. He helped rent our house twice, and sell it at the end when we were living in other cities. He went above and beyond in getting the house ready each time, and even took personally care of minor details that most others would not have cared about (like clearing out the yard, cleaning the roof, or fixing broken handles). Really appreciate all of his help, and would definitely be the first person I would call if we moved back to the LA area. We always knew that we got the best value for the house with Steve!

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May 13th, 2016  

Steve helped us buy our first townhome six years ago. So when the time came to upgrade we called him right away! He made the process easy, straightforward, and as stress free as possible. We sold our townhome and bought our new home and we couldn't be happier.

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I was relocating from Florida to California and Steve went above and beyond to make sure I found a property that I was happy with. Once I finally found the house of my dreams Steve stopped at nothing to make sure I got the best deal on the house. He made himself very available I was able to contact him anytime I needed him. He was very professional and very reliable and I can't wait to work with him again in the future!

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Polished and professional from start to finish, Steve Gould is an excellent realtor! He is extremely knowledgeable on every aspect of the home buying process, always answering our questions completely, accurately, and timely. Steve made us his priority as we journeyed through our first home purchasing experience. He carefully and methodically guided us through all the hoops while also being patient with us as we made many big decisions. Steve made the house hunting process smooth and enjoyable. Thank you Steve for helping us confidently buy the home of our dreams. We couldn't be happier!!

Aug. 2016

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From the moment we cold called him to closing on a sale 30 days later- he was professional, helpful and represented us precisely how we expected a top notch realtor should be. A jewel to discover and work with.

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Steve is a REMARKABLE person!!!
Steve's #1 goal is you and your family. Although obviously he is there to help you sell or buy your house but only by doing the right things! Steve has demonstrated utmost integrity and he is not willing to compromise. Steve is as more thorough than any person I have ever met and continually watches every detail to make sure that both parties hold up there end of the contract. Steve is extremely responsive and caring of your emotions because as we all know buy and selling homes is an emotional roller coaster and Steve's level headiness helps you make good decisions.
I would recommend Steve as your Realtor, you wont be sorry!!!
   

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Steve helped my fiancé and I buy our first family home together. He is a very hard working, understanding, and knowledgeable agent. He is professional on all fronts and his integrity is never in question. He met with us countless times and was very quick to respond on any questions, concerns, and/or comments that we had. This was very important to us. Steve truly cares about meeting his buyers' needs and wants. His honesty, directness, and patience are qualities that we, as buyers, hold dear. We are forever grateful for all that he has done for us. We would definitely recommend Steve Gould to anyone looking for an amazing agent!                                                           

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We've been through 3 closings with Steve, 2 purchases and one sale.  Each one has presented different challenges that Steve and his team were able to handle promptly. 

 Our 2 purchases were totally different.  For our first purchase, we flew in and had 10 days to find a house and get an offer accepted.  Steve had everything in order before we got off the plane and we immediately got to work looking at houses in all the surrounding communities.  Amazingly we found a place and got an offer accepted before our 10 days and closed on time.  A cross country move is stressful and seems impossible, but when you're working with a professional its relatively simple.
 
We called Steve and asked him questions regarding the sale of our home.  He answered all of our questions and he said he'd be ready whenever we get ready.  6 months later, we called him to list it and 3 days later it was on the market.  A professional photographer came out and took pictures, not a guy with a personal camera.  The flyers he used were also professionally done.  He had all the signage and marketing ready to go.  He held an open house the following weekend where he presented 2 offers for more than we were asking for.  He knows the surrounding markets to where we could competitively price our house to get the most activity without scaring buyers away.  We closed on time with this sale as well.
 
We were able to take our time finding our latest home.  Steve provided the same amount of attention as when we were under our original 10 day house hunting trip.  I don't feel like we are special.   I believe he handles all his clients effectively without allowing their needs to slip into any proverbial cracks.  He does everything he can to oversee the entire process assuring that all parties meet their requirements on time.
 
Steve keeps in touch after the sale is done.  Steve has experience dealing with contractors in all trades.  When I'm ready to tackle a project, I know I can ask him for references.  I even have some of his tools in my garage that I still need to return!  My family and I wouldn't be where we are without Steve's expertise.  My wife and I could not recommend him more highly.
                                              

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Steve was excellent. He is a seasoned professional who freely offers top-notch advice designed to smooth and facilitate the entire process. From getting our home in ready-to-sell shape to the nuances of negotiation, Steve covered it all. His guidance was instrumental in both reducing the stress involved in selling a home and in helping us realize the maximum price for our house.I would highly recommend Steve's services to anyone in the real estate market. His reliability and thoroughness will allow you to stay focused as the process moves along.

Tom Philipp                                                

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Steve is wonderful!! We couldn't have asked for a better agent to help us purchase our first home. He is not only extremely knowledgeable and hard working, but we could also trust Steve that he has our best interest in mind as we made one of our biggest investment decisions. I am looking forward to working with Steve again and to recommend him to all my family and friends.

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Steve,

 Thank you for helping us find our dream home.  I had such a good experience with you on my last home purchase that I didn’t skip a beat to think about you for our next home purchase, and the selling of my existing home at the time.  You were patient and persistent and always provided a high level of customer service.  You asked the right questions and engaged early and often to ensure you weren’t wasting our time and narrowed in on our asks.  You are clearly a professional who is trust worthy and resourceful.  Your background and experience makes your input valuable and really helped us make fact based choices and decisions throughout the buying and selling process.  You adjusted and were flexible to our needs and took feedback along the way.  We look forward to sending recommendations your way!

Sincerely,

Stephanie and Claes                                              

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Steve is not only one of the nicest people I've met, he is very knowledgeable, resourceful, attentive and professional. Most importantly, he is very patient and understanding of the buyers' concerns. I would HIGHLY recommend him to all home buyers and sellers!                                               

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"I gladly recommend Steve Gould to anyone looking for a realtor. When dealing with such a significant and stressful purchase, a person wants and needs to  find someone who is honest, ethical, responsive, and really listens to your specific needs. That is Steve. Over the years, I've purchased several properties for personal use. With all of the realtors I have dealt with, without a doubt, I will say that Steve is the most pleasant, courteous, patient professional I have met. After going through my recent purchase, I even remarked to Steve that I don't know how anyone can buy a home anymore without a realtor. The mountain of paperwork is overwhelming, and Steve sincerely made sure that I understood every phase involved. So, whether you are selling or buying, and you are looking for a realtor you can trust, I would encourage you to contact Steve Gould."

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Patient, efficient, friendly, and extremely knowledgeable with the process of buying homes. Steve was able to marry our needs with the inventory available in the Thousand Oaks region. He was always responsive and has a great network of lenders and contractors, etc that helped us make informed  decisions on the purchase of the home.